FAQs

Securing your WOLFERA drip is super easy:

• Select your fit and size, then click ‘Add to Cart’.
• Proceed to checkout.
• Drop your shipping details, choose your payment method, and confirm!

Once you place an order, you’ll receive a confirmation Email and a WhatsApp notification with your Order ID. You can use this ID to track your package.

Nah, once an order is locked in, we can't add to it. But you can always place a fresh order to grab those extra fits!

We move fast. We typically dispatch orders within 24-48 hours.

• Metros: Drops at your door in 2-4 days.
• Rest of India: Reaches you in 4-7 days.

Shipping is absolutely FREE for prepaid orders! However, if you choose Cash on Delivery (COD), there is a standard ₹50 cash handling fee.

(Note: This COD fee is strictly non-refundable if you return the item).

If your order hasn't shipped yet, log in to your account, find the order, and click "Change Address." Once it leaves our warehouse, the address cannot be changed.

YES. 🎥 THE ULTIMATE RULE: NO VIDEO, NO RETURN!

An unboxing video is strictly mandatory from the moment you open the sealed package. Whether it's a defect, a size issue, or a refund—no continuous unboxing video means no return or exchange. Keep that camera rolling!

We like to keep things 100% transparent. You can return or exchange your WOLFERA purchase, but you must request it within 24 HOURS of delivery. Requests after 24 hours will not be accepted.

• If we messed up: Sent the wrong size or a defective item? We’ll exchange it for FREE.
• If you changed your mind / ordered the wrong size:
  • Exchange: You just pay the delivery charges for the new product.
  • Refund: We will deduct the delivery charges + payment gateway taxes + COD fees (if applicable) from your total amount and refund the rest.

• Washing: Mild detergent is your best friend. Wash inside out.
• Bleaching: A massive NO. It will destroy the fabric.
• Ironing: Iron on low heat. Never iron directly on the prints or graphics.
• Drying: Hang them loose, inside out, away from direct harsh sunlight.

Got more questions? We are always here to help you out.